Returns and complaints

DRAFT: this text must be checked and completed by a lawyer before publication.

Returns and complaints.

Items can be returned within [X] days of receipt, unused and in the original packaging. The cost of the return [to be determined].

Complaints: in case of damage or non-conformity contact us as soon as possible by phone or e-mail, with the order number.

[The rules on returns and complaints must be aligned with the current consumer protection law.]